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Shipping

How fast does my order ship?

Allow 1-3 business days to package and prepare your order.

How much is shipping?

All orders over $125 receive free shipping within North America and include $100 insurance.

International shipping is quoted at check-out.

Do you ship worldwide?

Yes! Please note, duty and import taxes are NOT included and are the sole responsibility of the recipient. 

Do you accept returns?

Items in new condition may be returned within 15 days of purchase for a refund or exchange. Contact alauna@alaunawhelan.com to arrange a return.

What do I do if my jewelry needs repairing?

Jewelry patina will wear off over time. We happily offer complimentary re-oxidation. Some items such as cracked or broken crystals can't be repaired. To request a repair or refinish, please email alauna@alaunawhelan.com